faq

 

Are all your items vintage?

We stock a mix of vintage, modern preloved, and new pieces. When it comes to vintage, we try and source items mostly from the 80s and 90s. It's harder to tell the age of our one of a kind items, like hand knit sweaters, so for those we look for quality and style.

What is the condition of the pieces?

We source only items that are in good or great condition, although vintage items can sometimes show wear. Any wear and tear can be found in the item description. If the condition is not listed, you can assume it is in good to great used condition. Before being listed in the shop, all the clothes are cleaned and inspected.

What is your return policy?

We do not currently accept returns on preloved. Please read product descriptions carefully, including the product condition and measurements. 

Vintage sizing often fits differently than modern sizing. We try to include both the tagged size as well as if an item fits large or small, but please review the measurements. We recommend comparing the product measurements to a piece of clothing that currently fits your child.

How much is shipping?

We change a flat rate of $10 CAD for shipping within British Columbia, and $14 for the rest of Canada. For shipping to the USA, you have the option of $10 CAD untracked or $15 CAD tracked. Shipping over $100 is always free! If you are shopping from outside Canada or the US, you can chose the local pickup option on checkout and then send an Instagram DM for international rates.

We are able to ship internationally if requested. Send us a message (instagram is usually best) and we can calculate shipping rates for you.

Where is local pickup?

We currently offer local pickup in 3 locations for your convenience - New Westminster, South Burnaby, and Kitsilano. Please select the local pickup option at checkout. There is only one pickup location listed in the checkout due to some Shopify logistics, but you can include your preferred pickup spot in a note while checking out, or you can send a message on instagram to let me know.

Do you accept consignment?

Yes! We accept consignment from anywhere, you don't have to be local to sell your clothes. Check out the Sell to Us page to learn more.